The company attaches great importance to pre-sales and after-sales services, as follows:
I. Provide detailed information for customers to understand the performance and scope of the equipment, to answer the questions raised by customers in a realistic manner, and not to exaggerate or deceive customers is our code.
2. Satisfy the customer's request to inspect our equipment, that is, you can visit the manufacturers who have used our equipment, or you can make appropriate modifications or add corresponding functions according to customer requirements.
3. Before the equipment is delivered, train the user's operation and maintenance personnel.
4. After the equipment is shipped to the production site, we will be responsible for installation and commissioning, and the standby machine will only be delivered to the operator after the normal operation. Our technicians remain in the factory for a period of time to ensure that production workers can leave the factory after they are skilled in operating the equipment.
V. The warranty period is one year after the equipment is shipped to the buyer. During the warranty period, no matter what kind of parts are damaged, we will provide them for free and provide free services.
Sixth, life-long follow-up service, for the equipment with more than one year warranty period, for the replacement of damaged parts, only the cost of parts is charged, and free services are implemented.